"They asked what I needed next."

Marcus came in on a January night after his warehouse closed. Eleven weeks later he had a new job, a bus pass, and an apartment at the Latch. He now runs the Tuesday welcome desk.

MARCUS, FORMER RESIDENT

"My kids did homework at a real table."

Dana and her two children spent six weeks at the Porch. The homework club kept both kids on grade level. Last spring they signed a lease four blocks from school.

DANA, MOM OF TWO

"I give $35 because I know what it buys."

Ruth has served dinner with her church on the first Thursday of every month for nine years. She became a Lamplighter the night a guest thanked her by name.

RUTH, VOLUNTEER AND LAMPLIGHTER